A learner asks the instructor a question that was covered before the lunch break. Which of
the following would the BEST response be from the instructor?

A.

Answer the question in short form, citing where it was covered previously.

B.

Redirect the question to the class, and allow other learners to answer.

C.

Provide a more in-depth answer to the question so that the rest of the learners gain
more from the discussion.

D.

Ask the learner to remain after class to review the material that was already covered.

Throughout the delivery of a five day class the instructor noticed many improvements that
need to be made to the course curriculum. Which of the following is the BEST course of
action?

A.

Wait for the updated curriculum from the regularly scheduled developer review.

B.

Make revisions and changes to the existing materials and activities so the materials will
be more effective for subsequent courses.

C.

Report recommended revisions and changes to existing materials, and make
suggestions for new programs and activities as appropriate.

D.

Inform the developer each time an improvement needs to be made so the change can
be implemented immediately

A learner is asking a question but the instructor does not clearly understand what the
learner is asking. Which of the following should the instructor do?

A.

Ask the learner to see the instructor during a break

B.

Answer the question as the instructor understood it

C.

Ask another learner if they understood the question

D.

Ask the learner to repeat the question

computers do not have sound cards. Which of the following should the
instructor do?

A.

Set up conference calls with the learners so they can participate in the class.

B.

Buy inexpensive sound cards and ship them to the student's locations.

C.

Pre-record the lectures and make them downloadable from the virtual classroom.

D.

Have the other learners take notes on the lectures and send the notes to the learners
who do not have sound cards.

When writing an exam question, which of the following should be covered?

A.

Study objectives

B.

 Pre-requisite knowledge

C.

Inferred knowledge

D.

Course objectives

An instructor realizes that a learner is confused about the information based upon a
question the learner asks. Which of the following should the instructor do to address this
issue?

A.

The instructor should rephrase the question asked by the learner and clarify their
confusion.

B.

The instructor should stop instruction and have a review of all of the information
covered.

C.

The instructor should immediately provide clarification so as to not impede the progress
of the rest of the group.

D.

The instructor should refer the learner to additional study materials that they can review
for clarification after the class.

An instructor arrives at the classroom and discovers that the power is out in the building.
There are plenty of windows to provide light to the classroom. Class starts in a few
minutes. Which of the following is the FIRST action the instructor should take?

A.

 Print out the slide presentation and give to them as a handout.

B.

Read the day's topics to the learners and have the learners follow along in their books.

C.

Dismiss class until the power goes back on.

D.

Use a flip chart and white board to communicate material

Which of the following is the BEST example of a probing question?

A.

Which partner would be best suited for this task?"

B.

Would you be comfortable explaining this procedure to another learner?"

C.

Which plan did you use to accomplish this task?"

D.

Can you elaborate on how you would accomplish this task"?"

Using every available feature of a computer-based graphic presentation is:

A.

A benefit to the visual learner.

B.

 Distracting to the learner.

C.

An excellent use of training materials.

D.

 A creative use of resources

The MOST important key to setting motivational goals for the classroom is to set the goal:

A.

 So it is just out of reach of all the learners.

B.

So it is reasonably achievable by everybody

C.

Low enough that everyone succeeds.

D.

So only the best can achieve it.