Which of the following BEST describes the advantages of open-ended questions?

A.

It creates opportunities for learners to contribute to the discussion and apply course
content.

B.

It keeps all of the learners engaged and prepared to answer a question.

C.

 It is less likely that the learners will answer them incorrectly.

D.

 It enables a less knowledgeable instructor to question a class.

An instructor is delivering a course session that has a large amount of content and the
allotted delivery time is short. Which of the following question types is BEST for this
situation?

A.

Probing

B.

Closed-ended

C.

 Higher order

D.

Open-ended

An instructor has been assigned to work with a learner in a one-to-one setting to improve
the learner's understanding of a particular subject. When they meet, the learner seems
uninterested and unmotivated by the subject. Which of the following would be the BEST
way for the instructor to motivate the learner?

A.

The instructor should include more handouts, charts and graphs in the instruction
period; this will keep the learner on task.

B.

The instructor should remind the learner of the benefits of one-to-one instruction and
that they need to apply themselves more during the instruction periods.

C.

The instructor should assign additional research to the learner; this will increase the
learner's familiarity and interest in the subject.

D.

The instructor should strive to find out what interests the learner and incorporate these
things into each instruction period.

Which of the following is the MOST important action for an instructor who wants to ensure
effective communication?

A.

Limit the use of regional colloquialisms and jargon.

B.

 Establish a common frame of reference with each learner.

C.

Establish nonverbal contact with each learner.

D.

Enable knowledgeable learners to share their expertise with the class.

An instructor is teaching a one week web design class. On the first, day many of the
learners asks the instructor questions pertaining to the material that the instructor is not
familiar with. The instructor tells them the answers will be provided the next day. The
second day of the class the learners bring up more questions about the material and ask
about yesterday's questions. The instructor does not have the answers and the learners
lose confidence in the instructor's expertise in the subject. Which of the following BEST
describes what the instructor could have done to better control this situation?

A.

Go over the material several days prior to the class to be more prepared

B.

Assign each of the learners a question and have them find the correct answer

C.

Ask if any of the learners in the class if they knew the answers to the questions

D.

 Instruct the learners to hold all questions until all the material is covered

At the end of a class all of the learners have passed the written exam; however, the
majority of the learners are still not able to perform the specified task property. Which of the
following statements BEST describes the instructor's performance?

A.

The instructor compared learning achievements to learning objectives

B.

The instructor failed to monitor learner progress during training

C.

The instructor failed to properly motivate the class.

D.

The instructor used too many delivery methods during training

During the training session introduction, half of the participants indicate that they are
interested in learning about topics that are not part of the course objectives. The BEST
approach for the instructor is to:

A.

Meet with each participant at break time and after class to address individual needs.

B.

Make a list of all the participants' suggestions for the course.

C.

Communicate clearly what the course will and will not address.

D.

Change the course content to meet the participants' expressed needs.

When a learner leans back and crosses their arms in response to a direct question, this
MOST likely indicates they:

A.

Know the answer but do not want to share it with the rest of the class

B.

Aindifferent to the question and want to be disruptive to the class

C.

Are uncomfortable with their knowledge of the correct answer

D.

Are interested, invested but considering their response carefully

Two instructors are team teaching. The first instructor receives an excellent evaluation and
the second instructor receives a lower evaluation. Which of the following methods would
work BEST to make the second instructor more effective?

A.

Have the second instructor perform a self-evaluation.

B.

Have the first instructor provide feedback to the second instructor's teaching techniques.

C.

Report the evaluation to a supervisor and have the instructor replaced.

D.

Have the class re-evaluate the second instructor using an alternate method.

Which of the following BEST describes a situation in which it would be acceptable for an
instructor to use appropriate colloquialisms, technical terms and acronyms in a classroom
setting?

A.

When the instructor has polled the participants and all agree that they should be used

B.

When the course ware specifies that technical jargon can be used

C.

If the instructor had received permission from management

D.

When facilitating a subject related to a profession in which the learners are highly
familiar with the terms