Topic 1, Volume A
As an HR Professional you should be familiar with OSHA forms for maintaining employee records.
OSHA form 301 is used to document the incident that caused the work-related injury or illness.
How long is an organization required to keep the form on record?
A.
One year from the date of the incident
B.
90 days following the year of the incident
C.
Five years following the year of the incident
D.
Three years following the year of the incident
Five years following the year of the incident
OSHA Form 301 is an injury and illness incident report that employers are required to keep on file
for five years following the year of the injury.
Answer option A is incorrect. Employers are obligated to keep the form on file for five years
following the year of the injury.
Answer option B is incorrect. Employers are obligated to keep the form on file for five years
following the year of the injury.
Answer option D is incorrect. Employers are obligated to keep the form on file for five years
following the year of the injury.
Reference: PHR Exam prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter 8: Risk
Management. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-
586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Risk Management
Objective: Risk Assessment
Lucas has asked his manager to take time off from work because of a holiday his religion
celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that
the work is accurate and not suffering because of the requested time off. This is an example of
what?
A.
Perpetuating past discrimination
B.
Religious persecution in the workforce
C.
Disparate treatment
D.
Quality control
Disparate treatment
Answer option C is correct.
Fran should not inspect Lucas' work just because he has asked for time off based on a religious
holiday.
Answer option A is incorrect. There's no evidence of past historical discrimination in this example
Answer option B is incorrect. This isn't a valid answer for the question as any discrimination based
on religion falls into disparate discrimination.
Answer option D is incorrect. Quality control does inspect the quality of the work, but it's equal for
all project deliverables, not just the deliverables tied to Lucas and his request for time off for the
religious holiday.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four:
Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification
Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Risk Management
Objective: Risk Assessment
One type of risk, HR Professionals must be aware of and combat is job stress. Which of the
following is the best definition of job stress?
A.
Stress is the degree of physical, emotional, and mental strain upon a worker from the demands
and constraints of employment.
B.
Stress is the lack of exercise, sleep, and good diet combined with work demands that are beyond
the scope of a person's capabilities.
C.
Stress is a harmful physical and emotional response that occurs when the requirements of the job
don't match the capabilities, resources, or needs of the worker.
D.
Stress is pressure from requirements in a workplace that are beyond the scope of job satisfaction.
Stress is a harmful physical and emotional response that occurs when the requirements of the job
don't match the capabilities, resources, or needs of the worker.
Answer option C is correct.
This definition of stress is from the NIOSH booklet "Stress at Work" and it's the best definition
given of stress in the workplace. The HR Professional must be aware of stress and the risk it
introduces to the workplace.
Stress is harmful physical and emotional responses that occur when the requirements of the job
do not match the capabilities, resources, or needs of the worker.
Answer option A is incorrect. This is a good definition of stress, but it doesn't address the
capabilities, resources, or needs of the employee.
Answer option B is incorrect. Poor diet, lack of exercise, and lack of sleep may contribute to
stress, but this isn't always the case.
Answer option D is incorrect. This is a good definition of stress, but it's not as robust as the
definition from the NIOSH booklet "Stress at Work."
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR
Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Risk Management
Objective: Risk Assessment
Which of the following contains legal provisions for giving compensation to surviving dependents if
a work-related injury or illness results in the employee's death?
A.
OSHA
B.
BLBA
C.
FECA
D.
FLSA
FECA
Answer option C is correct.
Federal Employees Compensation Act (FECA) is a law that provides rules for compensation
benefits to federal employees for work-related injuries or illnesses. FECA contains legal provision
for giving compensation to their surviving dependents if a work-related injury or illness results in
the employee's death.
Answer option A is incorrect. OSHA stands for Occupational Safety and Health Administration.
OSHA is an agency of the United States Department of Labor. It was created by Congress of the
United States under the Occupational Safety and Health Act, signed by President Richard M.
Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and
occupational fatality by issuing and enforcing standards for workplace safety and health. The
agency is headed by a Deputy Assistant Secretary of Labor. OSHA issues guidelines and
regulations for the safe use of a computer.
Answer option B is incorrect. The Black Lung Benefits Act (BLBA) is a law that provides benefits to
coal miners who have been disabled by pneumoconiosis as a result of their work in the mines.
Benefits are also paid to surviving dependents if the miner dies from the disease.
Answer option D is incorrect. The Fair Labor Standards Act (FLSA) defines a list of jobs not
suitable for children between the ages of 16 and 18.
Chapter: Risk Management
Objective: Risk Assessment
Richard, who works at the customer service counter in an auto-supply store, told his manager that
because of chronic back pain, it is difficult for him stand for long periods and asked for an
accommodation. The manager isn't sure, based on the essential job functions, how an
accommodation can be provided. You advise the manager to begin the interactive process with
the employee. What should the manager do to begin this process?
A.
Ask Richard how his back was injured.
B.
Provide a stool for Richard to use at the counter
C.
Ask Richard whether he has any suggestions for an accommodation.
D.
Ask Richard to meet with HR to resolve the problem.
Ask Richard whether he has any suggestions for an accommodation.
Answer option C is correct.
To assess the reasonableness of a requested accommodation, employers should ask employees
to describe their limitations, how those limitations affect their performance of essential job
functions, and whether they have suggestions for an accommodation that would allow them to
perform the functions. See Chapter 8 for more information.
Chapter: Risk Management
Objective: Risk Management
You are the HR Professional for your organization and you've identified a risk event. The risk
event can be mitigated by purchasing an insurance to protect the organization. The purchase of
the insurance policy is what type of risk response?
A.
Avoidance
B.
Transference
C.
Acceptance
D.
Sharing
Transference
Answer option B is correct.
Transference doesn't make the risk go away, but it transfers the risk to a third party, usually for a
fee. Purchasing insurance is an example of transference.
Transference
Transference is a strategy to mitigate negative risks or threats. In this strategy, consequences and
the ownership of a risk is transferred to a third party. This strategy does not eliminate the risk but
transfers responsibility of managing the risk to another party. Insurance is an example of
transference.
Answer option A is incorrect. Avoidance is changing the project plan, organization goals, or work
to completely remove, or avoid, the risk event.
Answer option C is incorrect. Acceptance is generally for smaller risk events, or risk events that
cannot be avoided, such as weather.
Answer option D is incorrect. Sharing is a positive risk response where an organization partners
with another entity to realize an opportunity. A teaming agreement between competitors is an
example of sharing.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-
43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR
Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body
of Knowledge.
Chapter: Risk Management
Objective: Risk Management
Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costs
organizations up to $300 billion per year. Which one of the following stresses is the largest
contributor to organizational cost of waste?
A.
Workplace accidents
B.
Turnover
C.
Absenteeism
D.
Drug plan costs
Workplace accidents
Answer option A is correct.
Based on Ravi Tangri's book Stress Costs, stress is responsible for 60 percent of workplace
accidents.
Answer option B is incorrect. Based on Ravi Tangri's book Stress Costs, stress is responsible for
40 percent of employee turnover.
Answer option C is incorrect. Based on Ravi Tangri's book Stress Costs, stress is responsible for
19 percent of employee absenteeism.
Answer option D is incorrect. Based on Ravi Tangri's book Stress Costs, stress is responsible for
10 percent of drug plan costs.
Reference: PHR Exam prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter 8: Risk
Management. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-
586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Risk Management
Objective: Risk Management
Under the Uniformed Services Employment and Reemployment Rights Act of 1994, what is the
minimum number of days an employee must be gone from their position to be offered COBRA-like
health coverage?
A.
30 days
B.
60 days
C.
120 days
D.
240 days
30 days
Answer option A is correct.
For leave greater than 30 days and less than 240 days, the employer must offer COBRA-like
health coverage at the request of the employee.
Answer option B is incorrect. The COBRA-like health coverage begins on day 30, not 60.
Answer option C is incorrect. The COBRA-like health coverage begins on day 30, not 120.
Answer option D is incorrect. The COBRA-like health coverage begins on day 30, not 240. 240
days is actually the maximum days the employee is eligible for coverage.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR
Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation
An organization has over 5,000 employees who are members of a union. The employees,
however, are no longer happy with the union's performance and they would like to decertify the
union from their representation. Who will decertify the union in this instance?
A.
The union official if fifty percent of the employees sign off on the decertification
B.
The National Labor Relations Board
C.
Management of the employees
D.
The employees
The National Labor Relations Board
Answer option B is correct.
Certification and decertification of union representation is managed by the National Labor
Relations Board.
Answer option C is incorrect. Management does not decertify the union; the NLRB does.
Answer option D is incorrect. The employees can demand the change if they have 30 percent of
the employee signatures.
Answer option A is incorrect. The union doesn't decertify the employees; the NLRB does.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR
Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation
You are the HR Professional for your organization and you've identified a risk event. The risk
event can be mitigated by purchasing an insurance to protect the organization. You've also
identified that the probability of the risk event is only 20 percent. If management doesn't want to
purchase the insurance to mitigate the risk event, what other choice do they have to respond to
the event by using an out-of-pocket payment if the event actually occurs?
A.
Transference
B.
Mitigation
C.
Sharing
D.
Acceptance
Acceptance
Answer option D is correct.
Acceptance is a risk response that accepts the event with the understanding that if the event
happens, the organization will deal with the ramifications and impact at the time of the event. Outof-
pocket payments are an example of acceptance.
Acceptance response
Acceptance response is a part of the Risk Response planning process. Acceptance response
delineates that the project plan will not be changed to deal with the risk. Management may
develop a contingency plan if the risk does occur. Acceptance response to a risk event is a
strategy that can be used for risks that pose either threats or opportunities. Acceptance response
can be of two types:
Passive acceptance: It is a strategy in which no plans are made to avoid or mitigate the risk.
Active acceptance: Such responses include developing contingency reserves to deal with risks in
case they occur.
Acceptance is the only response for both threats and opportunities.
Answer option B is incorrect. Mitigation reduces the probability and/or impact of risk event.
Answer option A is incorrect. Transference transfers the risk event to a third party, usually for a
fee.
Answer option C is incorrect. Sharing is a positive risk response where an organization partners
with another entity to realize an opportunity. A teaming agreement between competitors is an
example of sharing.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-
43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR
Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body
of Knowledge.
Chapter: Risk Management
Page 10 out of 66 Pages |
Previous |