You are the Microsoft 365 administrator for a company.
A user experiences an issue with SharePoint Online.
You need to resolve the issue.
Which two options can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A.

Go to the SharePoint admin center and create a support request.

B.

Contact Microsoft technical support by telephone.

C.

Create a new service request from the Microsoft 365 admin center.

D.

Create a service request from the SharePoint portal.

Instructions: For each of the following statement, select Yes if the statement is true.
Otherwise, Select No.

A company plans to adopt Microsoft cloud solutions.
You need to identity which platform is appropriate for each solution component.
Which platform should you select? To answer, drag the appropriate platforms to the correct
solution components. Each platform may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

A company uses Microsoft 365.
The company is considering using MyAnalytics.
You need to identify the features of MyAnalytics.
What are two features of MyAnalytics? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A.

suggestions in Microsoft Outlook to review outstanding tasks

B.

suggestions in Microsoft Teams to delay delivery of chat messages

C.

suggestions in Microsoft Outlook to delay delivery of emails

D.

suggestions in Teams to review outstanding tasks

An organization plans to deploy Microsoft Office to all employees.
You need to select the appropriate Office plans and minimize costs.
Which Office plans should you use? To answer, drag the appropriate Office plans to the
correct options. Each Office plan may be used once, more than once, or not at all. You may
need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

A company is investigating cloud solution provider (CSP) pricing models for Microsoft cloud
services.
Match each CSP pricing model to its definition.
Instructions: To answer, drag the appropriate CSP pricing model from the column on the
left to the definition on the right. Each CSP pricing model might be used once, more than
once, or not at all.
NOTE: Each correct selection is worth one point.

A company plans to deploy Microsoft Intune.
Which types of apps can be managed by Intune?
For each of the following statements, select Yes if the statement is true. Otherwise, select
No.
NOTE: Each correct selection is worth one point.

A company uses Microsoft 365.
The company must identify which cloud apps and services are used in the company
You need to identify which service can be used to find this information.
Which service should you use?

A.

Azure Active Directory

B.

Microsoft Cloud App Security

C.

Azure Security Center

D.

Microsoft Defender for Office 365

A company plans to migrate on-premises infrastructure to the cloud.
What are three benefits of migrating to the cloud? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A.

Reduce configuration requirements on desktop computers

B.

Reduce on-site network latency

C.

Automate data backup and disaster recovery

D.

Scale and extend applications.

E.

Eliminate the cost of buying server hardware.

A company is migrating to Microsoft 365.
The company is reviewing the billing account options in Microsoft 365.
You need to recommend a billing account options. Which billing account type should you
recommend?