Distribution from which of the following types of sites enables goods to enter a country,
undergo further modification, and then be exported without paying customs duties?

A.

Public warehouse

B.

Value-added territory

C.

Free trade zone

D.

Customs clearing house

The globalization of a supply chain typically increases uncertainty and:

A.

production lead time.

B.

local competition.

C.

documentation complexity.

D.

product standardization.

Bar codes and radio frequency identification systems are key technologies in supply chain
systems because they perform which of the following functions?

A.

Tracking truck locations on cross-country deliveries

B.

Facilitating timely and accurate data acquisition

C.

Providing paperless invoicing of goods

D.

Producing schedule broadcasts for suppliers

The customer who provides point-of-sale data remains the sole decision-maker regarding
order quantities when what type of inventory strategy is used?

A.

Continuous replenishment

B.

Advanced continuous replenishment

C.

Vendor-managed replenishment

D.

Quick response

When a company undertakes a win-back strategy without considering the profitability of
customer accounts, it is neglecting which of the following key elements?

A.

Loyalty

B.

Scoring

C.

Segmentation

D.

Prospecting

Which of the following warehousing tools enables wireless scanning of products?

A.

Magnetic stripes

B.

Universal product codes

C.

Radio frequency devices

D.

Local area network

Which of the following actions would be most appropriate for an enterprise that has
successfully integrated internal supply chain management systems and functions?

A.

Focusing on reducing setup times

B.

Implementing a firewall to limit access to supply and demand data

C.

Working with key suppliers to reduce costs and lead times

D.

Working with trading partners to reduce channel redundancies

Which of the following measures effectively evaluates overall resources in a distribution
warehouse?

A.

Throughput

B.

Cube utilization

C.

Filled pallet positions

D.

Labor efficiency

A company that sells engineered-to-order products is planning implementation of a supplier
relationship management system (SRM) for direct materials. Which of the following factors
is most likely to make the implementation difficult?

A.

Complexity of the purchasing process

B.

Cost of the application software upgrades

C.

Management of variable lead times

D.

Resistance of material suppliers

Which of the following factors typically is most important in successfully implementing sales
and operations planning (S&OP)?

A.

Involvement of specialists from all functional groups within an organization

B.

Creation of a dedicated S&OP organizational unit

C.

Involvement and accountability at senior management level

D.

Focus on 3 months to 18 months in the future