What is the best practice related to using the Default Update Set for moving customizations
between instances?

A.

Merge Default update sets before moving between instances

B.

Submit Default update set to application repository

C.

You should not use the Default Update sets for moving between instances

D.

Keep Default update set to maximum of 20 records, for troubleshooting purposes

Which one of the following statements is a recommendation from ServiceNow about Update Sets?

A.

Avoid using the Default Update set as an Update Set for moving customizations from
instance to instance

B.

Before moving customizations from instance to instance with Update Sets, ensure that
both instances are different versions

C.

Use the Baseline Update Set to store the contents of items after they are changed the
first time

D.

Once an Update Set is closed as “Complete”, change it back to “In Progress” until it is
applied to another instance 

How is the Event Log different from the Event Registry?

A.

Event Log contains generated Events, the Event Registry is a table of Event definitions

B.

Event Log is formatted in the Log style, the Event Registry displays different fields

C.

Event Log lists Events that were triggered by integrations, the Event Registry lists the
Events that were triggered during the day (24-hour period)

D.

Event Log is the same as the Event Registry

What are two ways to generate an Event? (Choose two.)

A.

Business Rule

B.

Workflow
 

C.

Log entry

D.

Knowledge article publication

Which ServiceNow capability allows you to provide knowledge articles, via a conversational
messaging interface?

A.

Agent Assist

B.

Virtual Agent

C.

Now Messenger

D.

Connect Agent

Access Control rules are applied to a specific table, like the Incident table. What is the
object name for a rule that is specific to the Incident table and the Major Incident field?

A.

Incident.Major_Incident

B.

incident=>major_incident

C.

incident<=>major_incident
 

D.

incident||major_incident

E.

incident.major_incident

Which term best describes something that is created, has worked performed upon it, and is
eventually moved to a state of closed?

A.

report

B.

workflow

C.

event

D.

task 

Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)

A.

onSubmit

B.

onUpdate

C.

onCellEdit

D.

onLoad

E.

onEdit

F.

onChange

G.

onSave

What do you need to do before you can use an Application-based trigger in your flow?

A.

Activate application trigger spoke

B.

Activate trigger security rules

C.

Activate application spoke, and plug-ins as needed

D.

Assign Application trigger role [sn_app_trigger_write] to SME

E.

Activate application plugins only

Which of the following statement describes the purpose of an Order Guide? 

A.

Order Guides restrict the number of items in an order to only one item per request

B.

Order Guide provide a list of guidelines for Administrators on how to set up item
variables

C.

Order Guide provide the ability to order multiple, related items as one request

D.

Order Guides take the user directly to the checkout without prompting for information