CSA Exam Questions

Total 242 Questions

Last Updated Exam : 16-Dec-2024

User records are stored in which table?


A.

User [sys_user]


B.

User [sn_user]


C.

User [u_sys_user]


D.

User [s_user] 





A.
  

User [sys_user]



https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/concept/c_UserPreferences.html 

What is a sys_id?


A.

Unique 32-character identifier that is assigned to every record


B.

A client-side Business Rule


C.

A server-side Business Rule


D.

Unique 64-character identifier that is assigned to every record 





A.
  

Unique 32-character identifier that is assigned to every record



What is specified in an Access Control rule?


A.

Groups, Conditional Expressions and Workflows


B.

Table Schema, CRUD, and User Authentication


C.

Object and Operation being secured; Permissions required to access the object


D.

security_admin 





C.
  

Object and Operation being secured; Permissions required to access the object



https://www.servicenowelite.com/blog/2019/10/2/accesscontrols#:~:text=An-instance-uses-access-control,object-and-operati
on-being-secured 

What is the Import Set Table?


A.

A table where data will be placed, post-transformation


B.

A table that determines relationships


C.

A staging area for imported records


D.

A repository for Update Set information





C.
  

A staging area for imported records



Record numbers have to be manually incremented
 


A.

True


B.

False





B.
  

False



What is the platform name for the User table?


A.

u_users
 


B.

sys_users


C.

x_users


D.

sys_user





D.
  

sys_user



What feature can track the amount of time that a task has been open, to ensure that tasks
are completed within an allotted time?


A.

Task Escalation Clock


B.

Service Level Agreements


C.

Inactivity Monitor


D.

Response Time Clock


E.

Business Time Remaining 





B.
  

Service Level Agreements



https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/tasktable/reference/r_ToolsForDrivingTasks.html#:~:text=Service-level-agreements-
can-track,completed-within-an-allotted-time.&text=Inactivity-monitors
-ensure-that-tasks,a-predefined-period-of-time

What are the steps for applying an update set to an instance?


A.

Retrieve, Preview, Commit


B.

Specify, Transform, Apply


C.

Retrieve, Assess, Apply
 


D.

Get, Test, Push


E.

Pull, Review, Push





A.
  

Retrieve, Preview, Commit



https://docs.servicenow.com/bundle/rome-applicationdevelopment/page/build/system-update-sets/hier-update-sets/concept/us-hieroverview.html#us-hier-overview 

Which one of the following is an accurate list of changes that are captured in an Update Set?


A.

Changes made to tables, forms, schedules, and client scripts


B.

Changes made to tables, forms, views, and fields


C.

Changes made to: tables, forms. Business Rules, and data records


D.

Changes made to: tables. forms groups, and configuration items (Cls)





A.
  

Changes made to tables, forms, schedules, and client scripts



Which of the following is true of Service Catalog Items in relation to the Service Catalog?


A.

They run behind the scenes.


B.

They are the building blocks.


C.

They are optional.


D.

They provide options.





B.
  

They are the building blocks.




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