Which of the following is NOT a sub-process of Service Portfolio Management?

A.

Service Portfolio Update

B.

Business Planning Data

C.

Strategic Planning

D.

Strategic Service Assessment

E.

Service Strategy Definition

Val IT is a suite of documents that provide a framework for the governance of IT
investments, produced by the IT Governance Institute (ITGI). It is a formal statement of
principles and processes for IT portfolio management. Drag and drop the correct domain
('Portfolio management') next to the IT processes defined by Val IT.

Which of the following processes are involved under the COBIT framework? Each correct
answer represents a complete solution. Choose all that apply.

A.

Managing the IT workforce.

B.

Correcting all risk issues.

C.

Conducting IT risk assessments.

D.

Developing a strategic plan.

Which of the following are the main objectives of the Performance measurement domain?
Each correct answer represents a complete solution. Choose all that apply.

A.

It satisfies the customer's need.

B.

It defines value creation roles within IT.

C.

It meets out the goals.

D.

It statistically controls the process sequences.

You work as a project manager for BlueWell Inc. You are working on a project and the
management wants a rapid and cost-effective means for establishing priorities for planning
risk responses in your project. Which risk management process can satisfy management's
objective for your project?

A.

Quantitative analysis

B.

Qualitative risk analysis

C.

Historical information

D.

Rolling wave planning

Which of the following is the process of comparing the business processes and performance metrics including cost, cycle time, productivity, or quality?

A.

Agreement

B.

COBIT

C.

Service Improvement Plan

D.

Benchmarking

Which of the following is a process that occurs due to mergers, outsourcing or changing
business needs?

A.

Voluntary exit

B.

Plant closing

C.

Involuntary exit

D.

Outplacement

IT Governance is used by the management to regulate the Information Systems, to
accomplish its objectives. IT governance forms an integral part of corporate governance.
Which of the following elements are required to implement a good IT governance
framework? Each correct answer represents a complete solution. Choose all that apply.

A.

Communication

B.

Structure

C.

Project

D.

Process

Which of the following is the main objective of business process outsourcing?

A.

Realigning business process with business strategy

B.

Permitting the enterprise to focus on core main competences

C.

Optimizing business processes

D.

Increasing the automation of business processes

Which positive risk response best describes a teaming agreement?

A.

Enhance

B.

Exploit

C.

Share

D.

Venture