220-1101 Exam Questions

Total 152 Questions

Last Updated Exam : 16-Dec-2024

An engineer is troubleshooting a missing new drive in Windows 10 and discovers the drive was formatted before going offline. Which of the following steps should the engineer take to resolve the issue?


A. Close any applications that are utilizing too many resources.


B. Remove any excess cables connected to the motherboard.


C. Check if the drive was formatted to ext4.


D. Enable low power mode on all the other connected devices.





C.
  Check if the drive was formatted to ext4.

Explanation: When a new drive is not recognized by Windows 10, and it's known that the drive was formatted before going offline, checking the file system format is crucial. Windows does not natively recognize the ext4 file system, commonly used in Linux environments. If the drive was inadvertently formatted to ext4, Windows would not display or allow access to it. The solution involves reformatting the drive to a file system that Windows recognizes, such as NTFS or FAT32, ensuring the drive becomes visible and accessible within Windows 10.

A company is deploying tablets to all branch offices. The company needs a way to set security settings and configure which applications can be installed on the tablets. Which of the following is the best way for the company to remotely perform these tasks?


A. SSH


B. RDP


C. VPN


D. MDM





D.
  MDM

Explanation: Mobile Device Management (MDM) is the best solution for remotely managing security settings and configuring applications on tablets across branch offices. MDM allows administrators to control device security policies, push applications, track device locations, perform remote wipes, and manage many other aspects of mobile devices from a centralized console. While SSH, RDP, and VPN are useful for remote access and secure connections, they do not offer the comprehensive device management and configuration capabilities that MDM provides.

A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device’s cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?


A. Turn off all Bluetooth devices.


B. Update the device drivers.


C. Replace the USB drive.


D. Replace the device's USB port.





B.
  Update the device drivers.

Explanation: When a device is experiencing slow file transfers to an external USB drive and the physical connections are confirmed to be correct, the next step is to update the device drivers. Outdated or corrupt drivers can cause suboptimal performance and slow transfer speeds. Updating the drivers can resolve these issues and improve the device's communication with the USB drive, leading to faster file transfers.

An administrator configured multiple networked devices to store data that can be accessed as local storage. Which of the following did the administrator create?


A. PAN


B. WLAN


C. SAN


D. MAN





C.
  SAN

Explanation: A Storage Area Network (SAN) is a network specifically designed to pool storage resources and make them accessible to servers as if they were locally attached drives. SANs are used in data centers for high-performance storage and retrieval of large volumes of data. This setup allows multiple networked devices to access shared storage as if it were local, which matches the scenario described. PAN (Personal Area Network), WLAN (Wireless LAN), and MAN (Metropolitan Area Network) serve different purposes and do not primarily focus on shared storage access.
References:
CompTIA A+ Core 1 Exam Objectives Section 2.7: Compare and contrast Internet connection types, network types, and their features.

Which of the following network devices should a technician install in order to isolate voice traffic on the network?


A. Network tap


B. Managed switch


C. Hub


D. DSL filter





D.
  DSL filter

Explanation: A managed switch is a network device that can be configured to create VLANs (Virtual Local Area Networks), which are logical segments of a network that isolate traffic based on criteria such as function, security, or quality of service. A VLAN can be used to isolate voice traffic on the network, which can improve the performance and security of voice over IP (VoIP) applications. A network tap, a hub, and a DSL filter are not capable of creating VLANs.

Which of the following should a technician use to terminate an RJ45 port?


A. Cable tester


B. Punchdown tool


C. Toner probe


D. Cable stripper





B.
  Punchdown tool

Explanation: To terminate an RJ45 port, a technician should use a punchdown tool. This tool is specifically designed to insert and cut (terminate) the wires into a patch panel, keystone jack, or a network surface mount box. The punchdown tool ensures that the wire is properly seated in the terminal block and that the connection is secure. It also trims the excess wire during the termination process, which is not a function that cable testers, toner probes, or cable strippers are designed to perform.
References:
CompTIA A+ Certification Core 1 220-1101 study materials and learning resources1.
Networking tools and best practices for hardware and device management as covered in the CompTIA A+ certification guidelines

Which of the following cloud service models is most likely to provide application patching?


A. PaaS


B. DaaS


C. laaS


D. SaaS





D.
  SaaS

Explanation: In the SaaS (Software as a Service) model, the service provider manages the infrastructure, platforms, and software applications, including maintenance tasks such as application patching. Users access the applications over the internet, and the provider is responsible for ensuring the software is up to date, secure, and performing optimally. This model contrasts with IaaS (Infrastructure as a Service) and PaaS (Platform as a Service), where the customer has more control and responsibility over the environment and may need to manage patching for applications they develop or install.
References: SaaS is designed to relieve users from the complexity of software maintenance, including patch management, as highlighted in cloud computing service model descriptions.

Some keys on a user's laptop keyboard are sticking. Which of the following should the user use to clean the laptop keyboard?


A. Antistatic cloth


B. Compressed air


C. Cleaning wipe


D. Soap and water





B.
  Compressed air

Explanation: To clean sticking keys on a laptop keyboard, using compressed air is the most effective and safest method. Compressed air can dislodge and remove crumbs, dust, and other debris from under the keys without risking damage to the keyboard's electronic components or the keys themselves. This approach is non-invasive and widely recommended for keyboard maintenance.
References:
CompTIA A+ Core 1 (220-1101) Exam Objectives, particularly sections related to maintaining and cleaning computer components and peripherals, which would cover best practices for keyboard cleaning.
General computer maintenance guidelines, highlighting the use of compressed air as a standard tool for cleaning keyboards and other computer parts where direct contact cleaning is not advisable.

A user wants to confirm that all necessary hardware is functional for a webinar. Which of the following should the user test and configure in the webinar application prior to joining? (Select three).


A. Keyboard


B. Digital pen


C. Speakers


D. Mouse


E. Camera


F. Docking station


G. Microphone





C.
  Speakers

E.
  Camera

G.
  Microphone

Explanation: When preparing for a webinar, it is crucial to ensure that all necessary multimedia hardware is functional for both input and output devices. The three key hardware components to test and configure in a webinar setting are:
C. Speakers: The user must test and configure speakers to hear the audio during the webinar, such as the presenter's voice or any media shared.
E. Camera: The camera is essential for video communication, allowing the user to broadcast their image to others in the webinar. Many webinar platforms will have settings to test and adjust the video feed from the camera.
G. Microphone: A functional microphone is critical for the user to participate verbally in the webinar. The user should test this to ensure that they can be heard clearly by other participants.
Why the other options are incorrect:
A. Keyboard: While it might be used to type messages or navigate, it’s not necessary to test the keyboard specifically for webinar participation.
B. Digital pen: A digital pen is used for specialized input, like drawing or writing on touchscreen devices, but it is not typically required for a standard webinar.
D. Mouse: Similar to the keyboard, a mouse can help navigate, but it's not crucial to test for functionality in a webinar context.
F. Docking station: A docking station is a hardware peripheral that provides additional ports and connectivity. While it might be useful, testing the docking station itself isn't necessary for ensuring a successful webinar.
H. Monitor: A monitor allows the user to view the content, but it typically does not need to be specifically tested in a webinar application. The focus should be on audio and video components.
These components fall under the Mobile Devices and Peripheral Hardware domain of the CompTIA A+ Core 1 exam​​.

A user reports that a projector was previously working, but the screen now displays the following error message: No Source Found. Which of the following actions should the technician take first? (Select two).


A. Check the projector bulb and replace it with a new one.


B. Verify the projector settings and make sure the correct input is selected.


C. Replace the video cable and check the laptop settings.


D. Check the laptop display settings and set them to extend/duplicate.


E. Verify the projector is turned on.


F. Check the projector settings and the laptop for the correct resolution.





B.
  Verify the projector settings and make sure the correct input is selected.

D.
  Check the laptop display settings and set them to extend/duplicate.

Explanation: One of the possible causes of the error message “No Source Found” is that the projector is not receiving any signal from the connected device, such as a laptop1. This could be due to an incorrect input source selected on the projector or an improper display setting on the laptop. Therefore, the first actions that the technician should take are to verify the projector settings and make sure the correct input is selected, and to check the laptop display settings and set them to extend/duplicate23.


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